Built for the trades
An AI receptionist that knows septic and sewer: what to ask before the truck moves, what not to quote over the phone, and what is an emergency versus a service call.
Sewage is coming up into a bathtub on a Sunday. That family is not waiting until Monday and they are not leaving a message.
Half your calls are a pump-out somebody has put off for two years. The other half started twenty minutes ago.
The ones that started twenty minutes ago go to whoever answered.
$39
a month to start, 200 minutes, about 55 calls
A live answering service runs $180 to $600 a month and takes a message. This books the job. All three plans
Takes about a minute. We read your site and build an agent from what we find. No email. No card.
01 / What it knows about septic and sewer
02
The work
These come pre-selected when you set it up, because they are what septic & sewer shops actually run. You uncheck what you do not do and add what is missing, once.
Anything it has not been told about, it says it does not know and sends you the question by text. It does not guess.
03
The call it has to get right
Most calls book a job. One kind of call requires something else. Here is what it does when that call comes in.
Example trigger
Caller says sewage is backing up into the house
What it does (example)
It tells them to stop using every drain in the house, including toilets and the washing machine, and to keep people and pets out of the affected room. It flags the call as an active backup and texts you. It does not offer a routine pumping window for that call.
This is an example of how the system is configured to respond. Exact behavior reflects your setup.
04
The question set
These are the intake questions built for septic and sewer. The same questions you would ask. They get asked on every call, in order, before anything is scheduled or priced.
What it will not quote
Drain field replacement
A drain field is priced off soil percolation, system size, and the county permit. Nobody quotes that honestly before an inspection, so it books the inspection.
It quotes your diagnostic fee ($89 default) and offers a window. Nothing else until a tech is on site.
05
What it costs
A Sunday backup that goes to voicemail is a job and a customer, both gone. Our One Truck plan is $39 a month and it answers on Sunday.
Over your minutes it is $0.30 a minute, and the overage is capped at the plan price, so the worst month you can have is double the plan. No contract, cancel any time. Full pricing details
When it earns its keep
Heavy rain weeks and holiday gatherings. That is when the phone triples and every missed call is a job that went to the next shop on the list. This does not go up in your busy months. The bill in your busiest week is the bill in January.
Set it up in about twenty minutes, once. We read your website, you correct what we got wrong, and you forward your number when you are happy with it. Not before.
Start on One Truck, $39 a monthHear it answer first
No contract. Cancel any time.