Built for the trades
An AI receptionist that knows HVAC: what to ask before the truck moves, what not to quote over the phone, and what is an emergency versus a service call.
July, 104 degrees, and your phone does not stop. You are in an attic. Six people call. Two of them go to somebody else before you get down.
The ones who wait do not wait quietly. They want a time, a price, and a name to tell their spouse when they walk in the door.
That is the month this pays for itself twice over.
$39
a month to start, 200 minutes, about 55 calls
A live answering service runs $180 to $600 a month and takes a message. This books the job. All three plans
Takes about a minute. We read your site and build an agent from what we find. No email. No card.
01 / What it knows about HVAC
02
The work
These come pre-selected when you set it up, because they are what hvac shops actually run. You uncheck what you do not do and add what is missing, once.
Anything it has not been told about, it says it does not know and sends you the question by text. It does not guess.
03
The call it has to get right
Most calls book a job. One kind of call requires something else. Here is what it does when that call comes in.
Example trigger
Caller says they smell gas near the furnace
What it does (example)
It stops the booking flow immediately. It tells the caller to leave the house without using any switches or phones, call 9-1-1 from outside, and then call the gas company. It texts you a 'POSSIBLE GAS LEAK' alert and does not schedule a visit.
This is an example of how the system is configured to respond. Exact behavior reflects your setup.
04
The question set
These are the intake questions built for HVAC. The same questions you would ask. They get asked on every call, in order, before anything is scheduled or priced.
What it will not quote
Full system replacement
A system price depends on the load calculation, the existing ductwork, and what is actually in the attic. It cannot give a number that is honest, so it does not give one. It offers your diagnostic fee and a time.
It quotes your diagnostic fee ($89 default) and offers a window. Nothing else until a tech is on site.
05
What it costs
Most two-truck HVAC shops pay $200 to $450 a month for a live answering service, and that bill doubles in July. Our One Truck plan is $39 a month and the July invoice has a ceiling you can state in advance.
Over your minutes it is $0.30 a minute, and the overage is capped at the plan price, so the worst month you can have is double the plan. No contract, cancel any time. Full pricing details
When it earns its keep
July and the first hard freeze. That is when the phone triples and every missed call is a job that went to the next shop on the list. This does not go up in your busy months. The bill in your busiest week is the bill in January.
Set it up in about twenty minutes, once. We read your website, you correct what we got wrong, and you forward your number when you are happy with it. Not before.
Start on One Truck, $39 a monthHear it answer first
No contract. Cancel any time.