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Built for the trades

Your phone, answered.Built for plumbing.

An AI receptionist that knows plumbing: what to ask before the truck moves, what not to quote over the phone, and what is an emergency versus a service call.

Freeze week, your phone rings all day. You and one other guy in town, and the third guy is already booked out to Thursday.

The difference between the call that books and the call that does not is whether somebody answered and gave them a time.

Most of those calls happen when you are under a house.

$39

a month to start, 200 minutes, about 55 calls

A live answering service runs $180 to $600 a month and takes a message. This books the job. All three plans

Takes about a minute. We read your site and build an agent from what we find. No email. No card.

01 / What it knows about plumbing

  • Water coming through a ceiling is an emergency. It stops taking requests and tells them to shut the main off and call you.
  • Sewage backup and raw water on the floor are not the same schedule as a dripping faucet.
  • It knows where to find the main shut-off, and it tells the caller to close it before the truck arrives.
  • It asks whether one fixture is affected or all of them, which is the difference between a clog and a main line.
  • It will not quote a repipe or a water heater swap over the phone. It quotes your trip charge and offers a window.
  • Gas line questions get routed out the same way as HVAC gas smells: leave, call the gas company, then call you.
  • Holiday calls get a time estimate that accounts for your holiday schedule, not a false promise.

02

The work

The jobs it books without asking you.

These come pre-selected when you set it up, because they are what plumbing shops actually run. You uncheck what you do not do and add what is missing, once.

  • Drain cleaning
  • Water heater repair
  • Leak repair
  • Toilet repair
  • Emergency burst pipe
  • Water heater installation
  • Faucet repair and installation
  • Sewer line repair

Anything it has not been told about, it says it does not know and sends you the question by text. It does not guess.

03

The call it has to get right

What happens when someone says the wrong thing.

Most calls book a job. One kind of call requires something else. Here is what it does when that call comes in.

Example trigger

Caller says water is coming through their ceiling

What it does (example)

It tells them to shut the main water supply valve immediately and explains where it typically is. It marks the call as emergency, rings your cell, and does not put them on a Tuesday schedule. If they do not know where the shutoff is, it walks them through it.

This is an example of how the system is configured to respond. Exact behavior reflects your setup.

04

The question set

What it asks before anyone drives anywhere.

These are the intake questions built for plumbing. The same questions you would ask. They get asked on every call, in order, before anything is scheduled or priced.

  1. Where in the house is the water?
  2. Is it one fixture or are all the drains slow?
  3. Can you get to the main shutoff valve?
  4. Is there a second bathroom or one bathroom down?
  5. Any sewage smell?
  6. Do you smell gas anywhere near the water heater?

What it will not quote

Repipe and water heater replacement

A repipe price depends on the footage, the pipe material, and what is in the walls. A water heater swap price depends on the unit, the venting, and what it is replacing. Neither has an honest number to give over the phone.

It quotes your diagnostic fee ($89 default) and offers a window. Nothing else until a tech is on site.

05

What it costs

Next to what you pay now.

A freeze week with two trucks and no coverage is a hundred calls you did not take. Our One Truck plan is $39 a month and it answers every one of them, day and night, with a time and a name.

Start here

One Truck

$39/mo

200 minutes, about 55 calls a month.

Start on One Truck

Crew

$99/mo

650 minutes, about 185 calls a month.

Start on Crew

Fleet

$249/mo

1,600 minutes, about 455 calls a month.

Start on Fleet

Over your minutes it is $0.30 a minute, and the overage is capped at the plan price, so the worst month you can have is double the plan. No contract, cancel any time. Full pricing details

When it earns its keep

Freeze week and holidays. That is when the phone triples and every missed call is a job that went to the next shop on the list. This does not go up in your busy months. The bill in your busiest week is the bill in January.

The next call is the one you are about to miss.

Set it up in about twenty minutes, once. We read your website, you correct what we got wrong, and you forward your number when you are happy with it. Not before.

Start on One Truck, $39 a monthHear it answer first

No contract. Cancel any time.

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